If you are concerned that your gift card may expire whilst our sites are temporarily closed, we can extend the expiry date for you. Here’s how...
Check the balance and expiry date of your card or digital code here.
Don't worry, if your card has expired, we can extend the date for you. Just email us your gift card or digital code number to guest.care@mbplc.com
If you are concerned that your card will expire whilst we are in this period of temporary closure, please wait until the date has passed and then send us an email with your gift card or digital card number to guest.care@mbplc.com. Please rest assured your balance will not be lost.
We can’t wait to see you soon.
Browns gift cards are available to purchase online. You can choose to have your gift card sent to your recipient by email or text message.
Browns gift cards (whether plastic, email or text message) are valid at any Browns in the UK as well as any other Mitchells & Butlers venue. You can search all available venues here.
You can credit one of our gift cards with any denomination of £5, up to the total value of £250.
Our gift cards are valid for 12 months from the date of purchase.
Email gift cards (or 'e-gifts') can be sent to anyone with a valid email address. Text message e-gifts can be sent to any UK mobile number starting with 07.
After you've made payment, you should receive an email detailing your order and confirming the delivery of your gift card.
Get in touch with our team with your details and they'll respond to your query as soon as possible.
Just show the email (either on your smartphone or as a print-out) or text message to your server, who will then redeem it for you.
Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.
Click on the 'Check my balance' link on the bottom of our gift cards page and follow the simple instructions.
Every time you redeem an e-gift received via email or text message, you should receive an automatic message telling you what you have left to spend.
Certainly. Simply email our gift-card team and they'll be happy to help.
Get in touch with our team, who should be able to help you with any further queries.